Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at https://www.qmcdonald.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time:

All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost

USPS Standard 3-5 business days As Calculated

USPS Two Days 2-3 business days As Calculated

USPS Overnight * 1-2 business days As Calculated

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses:

https://www.qmcdonald.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes:

https://www.qmcdonald.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

https://www.qmcdonald.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Return & Exchange Policy

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